Old Republic Risk Management (ORRM) contracts with many different third party administrators (TPAs), as requested by our insureds. Because of our diverse experience with and our oversight of these TPAs, we become aware of certain issues that we believe should be of interest to our insureds.
Most recently, a few states have begun stressing the need for insureds and their TPAs and carriers to ensure that they are compliant with the claims-reporting and handling stipulations outlined in those states' Workers’ Compensation acts. Specifically:
Additionally, we wanted you to be aware:
ORRM is committed to ensuring that our insureds and TPAs stay in regulatory compliance, and we will work with all of you to ensure that you are aware when compliance issues arise. Any questions or inquiries regarding the above issues should be directed to your ORRM claim supervisor or account executive. Of course, you should always confer with your own legal counsel when compliance matters come to your attention.
The Old Republic Risk Management Claim Department provides oversight of the claims handled by the third-party administrators (TPAs) selected by our Insureds. Claim Specialists liaise with the TPA Adjusters and Insureds to provide guidance on the management of serious claims. The Claim Department is based out of our corporate office in Brookfield, WI.